Privacy Policy | mfelizweb

mfelizweb ("we", "our", or "us") operates mobile applications including CDL Coach, Ciudadanía Ya, and other educational and productivity apps (collectively, the "Apps"). This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

Personal Information. When you sign in, we may collect your email address, display name, and profile photo.
Usage Data. We may collect anonymous data such as device type, OS version, app interactions, diagnostics, and crash reports.
Payments. If you purchase premium features, payments are processed securely through third-party providers (such as Apple, Google, Stripe, or RevenueCat). We do not store credit card details.
User Content. If an App allows saving preferences, progress, scores, or favorites, this data can be stored to provide the core functionality.

How We Use Information

To provide, maintain, and improve the Apps and their core features.
To personalize your experience (e.g., language, progress, or content recommendations).
To offer customer support and respond to requests.
To process payments, manage subscriptions, and combat fraud/abuse.
To comply with legal obligations and enforce our terms.

We do not sell your personal data. We may share limited information only with trusted service providers who help us operate the Apps—for example: authentication, databases, analytics, subscriptions, and AI services (e.g., Firebase, Supabase, RevenueCat, Apple, Google, Stripe, OpenAI). These providers process data on our behalf under appropriate safeguards.

Data Retention

We keep your information only as long as necessary to provide the services described in this Policy, resolve disputes, enforce agreements, and to the extent required by applicable law. When no longer needed, we take reasonable steps to delete or anonymize data.

Your Rights

Depending on your location, you may have rights to access, rectify, delete, or export your personal information, and to object to or restrict certain processing. To exercise these rights, contact us atsupport@mfelizweb.com. We may need to verify your identity before completing your request.

Children’s Privacy

Our Apps are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us personal data, please contact us so we can delete it.

Security

We use modern security practices—including encryption in transit, authentication, role-based access, and least-privilege controls—to protect your data. However, no method of transmission or storage is 100% secure.

Changes

We may update this Policy from time to time. Updates will be posted on this page with a new Last updated date. If changes are material, we will take additional steps as required by law.

Contact

If you have questions about this Privacy Policy or our data practices, contact us at support@mfelizweb.com.